Shipping Policy

At Fadelush, we are committed to delivering your favorite products safely and conveniently. Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time

Orders are typically processed within 1–3 business days after they are placed. Orders are not processed on weekends or public holidays. Once your order has been processed and shipped, you will receive a shipping confirmation email when available.

2. Shipping & Delivery Time

We currently offer shipping to customers in the United States.

• Estimated Delivery Time: 7–12 business days

• Order Processing Time: 1–3 business days

• Shipping Destinations: United States

Please note that delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, and other unforeseen circumstances.

3. Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase. If a free shipping promotion is available, the applicable terms will be displayed on our website.

4. Order Tracking

Once your order has shipped, you may receive a shipping confirmation email containing tracking information, when available. Please allow some time for tracking information to become active after your order has been dispatched.

5. Delayed or Missing Orders

Although we do our best to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived within the estimated delivery period, please contact our support team for assistance.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. Fadelush cannot guarantee delivery for orders containing incorrect or incomplete addresses.

If you notice an error in your shipping details, please contact us as soon as possible. We cannot guarantee changes can be made once an order has been processed or shipped.

7. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact our support team with your order details so we can review the situation and assist you.

8. Contact Us

If you have any questions about our shipping policy or your order, please contact us through the contact page on our website.

Thank you for shopping with Fadelush! We appreciate your trust and look forward to serving you.